We are making dental emergency patients our priority. 

As advised by the Australian Dental Association (ADA), and State Government health authorities, we have transitioned to the management of emergency patients until further notice. 

We continue with our usual high standard of infection control with the addition of protocols to reduce the number of patients in the waiting room at any one time. And with our 5 dental surgeries, we can allow time between patients for thorough disinfection of the room. Hand sanitiser is available for use and our staff exhaustively and continuously disinfect all surfaces. Of course, our usual sterilisation procedures and the use of PPE (Personal Protective Equipment) exist.

We will also make ourselves available by phone.

We are available to provide comprehensive emergency management and as an added service to our patients, will provide over the phone service to give advice and assistance with dental issues. 

We are committed to all our valued patients and the broader Victorian community to provide safe and timely support during this coronavirus pandemic.

Coronavirus COVID-19 Emergency Patients are the priority at our Richmond family dental clinic in Melbourne

Why have the ADA suggested that Melbourne dentists only treat emergencies? 

Primarily, maintaining the provision of emergency and urgent dental care will allow us to continue to provide high-quality care for our patients. In turn, this alleviates the burden that dental emergencies would place on hospital emergency departments. 

Treatments should include management of conditions that are likely to require emergency care if left untreated. It is vital that if you are unsure about this that you call us to consult what sort of conditions may be considered an emergency.   

The key focus is on reducing aerosol-generating procedures, which may play a role in the spread of the virus. Reducing patient treatment also acts as a social distancing measure to further minimise the spread of COVID-19. 

There is also a requirement to manage supplies of personal protective equipment (PPE) in an environment in which these supplies are scarce. If the situation persists, we may be required to provide our protective equipment to hospitals and other healthcare facilities to manage COVID-19 patients. 

What dental emergencies are we treating during the coronavirus (COVID-19) pandemic?

Dental Emergencies managed by Richmond Fine Dentistry during this COVID-19 crisis include:

Call to discuss your problems before you visit. 

Please note we will ask about your coronavirus risk during each contact that we have with you.